returns
Return of a product
The return of goods during 7 days According to the article 26.1 (the law about protection of rights of consumers) the buyer has a right to return the goods to the seller which was bought with usage of methods of distance trade by keeping good quality during 7 calender days. The marketable state should be kept and expenses for transport and the return of goods shoud be carried out by customer
To keep trade dress and marketable state
During seven workdays after you bought the thing – you should tell us in any way if you are going to return the order you have bought
The return of goods of good quality is possible if the marketable state is kept (no traces of wearing and using, the presence of original and undamaged packing and lable)
All questions to email: PROJECT@ECOOLSKA.COM
If you sent the goods by any other delivery service, the transfer is paid by their active tariffs
If you return the product through delivery service, the money return will be fulfilled to your bank card account after checking its marketable state
The product returns have to be sent by delivery service or by post
Use the address: Rua Poente 15- 3 esq, 4715-043, Braga, Portugal
with caring of the nature